Refund policy

Updated 15 October 2026

14-day refund period

You may request a full refund within 14 calendar days of your purchase. Refund requests made within that period will be approved unless there is evidence of fraud, refund abuse or another attempt to misuse the purchase or refund process.

This policy adds to any mandatory consumer rights that apply where you live. If the product is not as described, is faulty or a technical problem prevents delivery or use, those rights are not limited by the 14-day period.

How to request a refund

Email support@willthiseverwork.com from the address used at checkout with the Paddle transaction or receipt reference and a short explanation. Do not send passwords, card details or private access links.

You can also request a refund through Paddle buyer support using the support link in your receipt. Paddle.com is the online reseller and Merchant of Record for all orders and processes approved refunds to the original payment method where possible. Your purchase is also subject to the Paddle Buyer Terms.

After a refund

Refunded access is revoked for the product and purchase scope covered by that purchase. Exported files or text cannot be recalled. Processing times vary and an approved refund may take additional time to appear on your statement.

Taxes and partial refunds

Questions about a tax refund can be sent through Paddle buyer support. If only part of a transaction is refunded, access to the paid software covered by that transaction is still revoked in this version.

Supplier contact

IE Startup Factory is the software developer and supplier. For product, access or refund questions, contact support@willthiseverwork.com.